Browse our most frequently asked questions list below to learn everything you need to know!
We don’t charge by the hour — all rentals are a flat one-day rate.
Earliest setup: 11:00 AM (call us if you need earlier)
Same-day pickup: up to 6:00 PM
Overnight option: $50 (next-day pickup, enjoy it all evening)
Multi-day rentals: discounted rates available
Each rental requires two separate trips — one for setup and one for pickup. Delivery fees help cover drive time, labor, fuel, and vehicle costs, especially for events farther from our warehouse. Fees increase gradually based on distance to keep pricing fair for nearby customers while allowing us to provide reliable, on-time service.
We keep our deposit low to make booking easy and stress-free. The deposit secures your date, equipment, and delivery team, while allowing you to pay the remaining balance closer to your event.
Yes — Bouncy Works is licensed and insured for park rentals.
Park rentals are limited during our peak season (March–October) due to high demand and park-specific requirements. Please call or text us before booking so we can confirm availability and make sure your park location can be accommodated.
Important notes for park rentals:
Park permits and approvals are the customer’s responsibility
Additional fees may apply depending on the park
A generator rental is required (most parks do not provide power)
Setup locations and access must be approved in advance
Some units can be rented wet, while others must remain dry.
If your rental allows water use, there is a $40 Wet Fee. Please be sure to select the “Wet” option at checkout.
Important water-use policy:
Not all units are approved for water use — units that are dry-only must stay dry
If a unit is rented as dry but is used with water, your card will be automatically charged the wet fee
Water use must follow our setup and safety guidelines
If you’re unsure whether your rental can be used wet, contact us before booking and we’ll be happy to confirm.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.











